Shipping and Order Tracking
In some cases where a product is being liked very much and is being ordered by multiple customers at the same time and in such cases if we have limited stock, we might have to cancel your order and we will fully refund your money. And we will inform you the moment the product is in stock again.
Redsisterblue can only ship one order at one shipping address, if you wish to ship different products at different addresses, please take it as a separate orders.
Redsisterblue cannot deliver to any of post office box addresses and we don’t take any responsibility of non-delivery of any such addresses, which includes P.O. box details in any form.
The attempt of delivery will be two times at the address provided by our customer, before they contact redsisterblue for non-deliverability.
We really want you to enjoy your experience with redsisterblue. If you wish to return or exchange, you can as long as the garment has not been worn / washed / ironed, and the tags are intact on the garment within two weeks from the date of delivery. Please write to us at email@example.com, and specify the reason of your return in the subject line of the email.
But according to our return policy we do not give cash returns. If you wish to return your product within two weeks from the date of delivery, we do give credit notes worth 100% of the amount of your purchase, which you can redeem it within 30 days).
Products must be returned within 2 weeks from the date of their delivery. To return your order, please send an email to firstname.lastname@example.org with:
- Your name
- Your order number
- Your contact number
- The product that you'd like to return
- The reason for returning the product
For any queries, please email us at email@example.com
All redsisterblue products are made from natural khadi fabrics. The hand spun & hand-woven fabrics have certain irregularities that arise because it is hand made.These irregularities are part of the charm of hand-made khadi fabrics and they are not defects. Hand-woven cotton should be washed by hands, but not in hot water, and preferably rinsed in soap water rather than left to soak for long. Hand-woven silk should be dry-cleaned. All redsisterblue cotton garments must be line-dried. Using hot water while washing or a dryer will heat the fabric and cause the garment to shrink. Drying your clothes in the shade will ensure that the colours don’t fade over time.
Our production process includes one wash to shrink the fabric before we begin cutting and tailoring. Natural fabrics are gentle on skin, but they also require more care while washing and ironing, as they tend to crease easily.